Atlas by MR Advisors Intl LLC

SMS Terms & Conditions

Text messaging program terms for Atlas by MR Advisors Intl LLC.

Effective September 15, 2026 · Version 1.1

1. Program name

Atlas by MR Advisors Intl LLC (the “Atlas SMS Program”), operated by MR Advisors Intl LLC.

2. Program description

Atlas is the internal business operating system used by MR Advisors Intl LLC to manage real estate operations, maintenance and repair scheduling, tenant relations, contractor coordination and client service. The Atlas SMS Program sends service-related text messages (SMS and, where applicable, MMS) to people who have provided a mobile number and agreed to receive them — tenants, contractors, vendors, clients and authorized staff. It is a transactional and conversational program: it is not used for marketing or promotional messaging.

Messages are sent from +1 (914) 219-6757. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent is optional and is not a condition of purchasing or receiving any service. You can also opt in or out on our SMS Consent page, and our Privacy Policy explains how your mobile information is handled.

3. Types of messages you may receive

  • Maintenance and repair scheduling
  • Appointment reminders
  • Work order updates
  • Tenant notifications
  • Contractor scheduling
  • Property management alerts
  • Account verification
  • Security notifications
  • Customer support messages

4. Message frequency

Message frequency varies based on your activity — for example the number of work orders, appointments or support conversations associated with you. There is no fixed number of messages per month.

5. Cost

Message and data rates may apply. MR Advisors Intl LLC does not charge for messages sent through the Atlas SMS Program; your mobile carrier's standard rates apply.

6. How to opt out (STOP)

Reply STOP to any message to unsubscribe. You will receive one confirmation message and then no further texts from the program. You may also email info@mradvisorsintl.com or call +1 (914) 219-6757 to be removed. Opting out of SMS does not affect email or other Atlas services.

7. How to get help (HELP)

Reply HELP to any message for program information and support contact details, or contact us directly using the details below.

8. Support and company contact

  • Support email: info@mradvisorsintl.com
  • Phone: +1 (914) 219-6757
  • Company: MR Advisors Intl LLC, Bronx, New York, United States

9. Consent is not a condition of purchase

Consent to receive text messages is not a condition of purchasing any goods or services, of renting or continuing to rent a property, or of being engaged as a contractor or vendor.

10. We never sell or share your mobile information

Mobile information — including your mobile number, opt-in status and consent records — will never be sold, rented, shared or transferred to third parties or affiliates for marketing or promotional purposes. Mobile numbers are disclosed only to the messaging provider that delivers the messages on our behalf, and only for that purpose.

11. How consent is obtained

Consent is collected only through express opt-in. It may be given by:

  • Checking an unchecked SMS opt-in box on an Atlas form (tenant onboarding, contractor onboarding, service request or support form) where the disclosure language, message types, frequency, rates, STOP and HELP instructions and links to these terms and the Privacy Policy are shown next to the checkbox.
  • Sending an inbound text message to our number, which constitutes consent for the reply conversation.
  • Providing written or recorded verbal authorization to a staff member, which is recorded in Atlas with the wording used, the date and the staff member who captured it.
  • Pressing 1 on our phone menu after hearing: "To receive automated texts from Atlas about this request at the number you're calling from, press 1. Otherwise, press 2. Message and data rates may apply." Atlas records the number, the time, the call reference, the scope (texts about that request) and the prompt version. Calling, hanging up, pressing 2 or not answering is never treated as consent, and a number that replied STOP is not asked again by phone; it can resubscribe by texting START.

Consent is never assumed from a phone number alone, is never purchased or obtained from a third-party list, and is never transferred between programs.

12. How consent records are stored

Each mobile number in Atlas carries its own consent state (unknown, opted in, opted out) together with the date and time of the decision, the source it came from, and the exact disclosure wording shown at the time. Every opt-in, opt-out and HELP request is also written to an append-only consent event log that cannot be edited or deleted, so the full consent history of a number can be reproduced on request. Access is restricted to authorized personnel through role-based permissions, and records are held in an access-controlled, encrypted database.

13. How opt-outs are processed

A STOP reply (including STOP, END, QUIT, CANCEL, UNSUBSCRIBE and REVOKE) immediately sets the number to opted out, records the opt-out event, and suppresses all further program messages to that number. Suppression is applied at the number level, so it applies across every Atlas module. A single confirmation message is sent, after which no further messages are sent unless the person opts in again. Requests received by email or phone are processed the same way.

14. SMS data retention

Message content and delivery metadata are retained in the Atlas communications history for as long as needed to operate and support the relationship and to meet legal, tax and record-keeping obligations, and are then deleted or anonymized. Consent and opt-out records are retained for at least four years after the relationship ends, as required to evidence consent and honour suppression. Opting out removes you from messaging but does not delete the record of your opt-out, which we must keep to continue honouring it.

15. Related policies

16. Carrier limitations

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on carrier networks and device availability.

17. Effective date and version history

These terms are effective September 15, 2026 (version 1.1).

  • v1.1 — September 15, 2026: Program updated to the active operational and customer-care messaging program from +1 (914) 219-6757, with a public SMS consent page, STOP/START/HELP keyword handling and number-level suppression of outbound messages.
  • v1.0 — August 5, 2026: Initial publication of the Atlas SMS program terms for A2P 10DLC registration.