System Status
How Atlas availability is monitored and how incidents are communicated.
Monitoring
Atlas availability, error activity and communication delivery are monitored inside the platform by administrators. We do not publish an automated uptime dashboard on this page, so nothing here should be read as a real-time availability guarantee.
How incidents are communicated
- Authorized users are notified by email when an incident affects their access or data.
- Planned maintenance that requires downtime is announced by email in advance.
- Material platform changes are recorded in the Release Notes.
Report a problem
If Atlas is unavailable or behaving incorrectly, email info@mradvisorsintl.com, call +1 (914) 219-6757, or use the support form. Include what you were doing, the record involved and the time it happened.